CUSTOMER SERVICE
Personalized to your specific needs
Why is accepting credit cards essential to your business success?
Whether customers are shopping in-store or on-the-go, they want diverse payment options that are secure, convenient and easy to use.
We provide all-inclusive payment processing solutions that will give every type of business opportunities to grow and attract more customers.
Did you know that a “one size fits all” approach will never be in your best interest?
Every merchant has his or her own unique requirements, and every business model is different in some shape or form.
We have a straight-forward, caring and compassionate conversation with all of our merchants so that a complete understanding of your business goals is achieved. Then, each business is placed into a merchant account with rates and fees that are not only the most competitive, but also ensure that your best interests are met.
We offer to:
- Keep it simple
- Provide fair pricing and fees
- Serve you personally – beyond the call of duty
- Focus on the growth of your business
- Consult on storefront, mobile, online, POS hardware and software
- Furnish secure data and encrypted transaction processing
- Create a direct and transparent processor relationship
- Support you 24/7 on equipment and technical questions
SAVE MONEY
Grow your business
We are here to provide the most efficient path to your success when accepting credit and debit cards.
- ZERO card fees with dual processing
- Personalized solutions, tailored to you – your industry, your culture, your one-of-a-kind challenges
- Business growth with promotional marketing plans, gift cards and loyalty programs
- Financing to help your business bridge the gaps
- ZERO PCI or termination fees
ZERO Card Fees
Because 80% of all merchants now use Dual Pricing, they have reduced their credit card processing fees to ZERO.
Our Dual Pricing Program is a merchant processing feature that presents a cash price and a credit card price to the customer, allowing them to decide on their preferred payment method. Dual pricing and cash discount programs are designed to help you keep your prices down and increase your profit margin at the same time.
Payment Types
Our payment processing software covers all the main payment channels and platforms, including Chip, Swipe, Tap, Apple Pay, Google Pay, ACH, QR Code and ATM.
Gift and Loyalty Cards
Keep customers coming back with gift card programs that help merchants generate revenue. This is also a great way to advertise your business through word of mouth.
Loyalty cards are a proven method of business development as well. Build your brand just like today’s most successful retailers.
Financing
Need money? We have money to lend you with merchant cash advance. Pay it back through the use of your merchant account.
Fraud Protection
We will get you compliant to PCI DSS standards to protect you from data breaches while simultaneously curbing your costs to maximize your profitability.
Our fees for processing are the most competitive in the industry. We are so sure of this we will give you a competitive analysis of your current processing statement and guarantee we can add value and save you money.
SIMPLE TO USE
Our products make processing easy
Terminals
Designed to enhance your payment processes, our payment terminals are equipped with a built-in printer, contactless NFC, and more. Whether you prefer accepting payments over the counter or on the go, we’ve got the terminal that suits your needs.
Mobile Solutions
Run a sale directly from any browser through our feature-rich customizable gateway via your phone, swiper, tablet or computer.
When you make a sale directly from our portal, your customer receives an email and/or text message receipt.
WooCommerce Payments
This extension allows WooCommerce to use our gateway which makes all their features available. All card data is tokenized, payment fields are integrated and refunds are available.
Our developer-friendly solutions are modern and easy-to-use offering a hassle-free way to connect your software platforms to ours.
Texts
Send your customer a text where they can easily pay online contactless from anywhere.
Regardless if your customer is on the phone or in your store you can send them a text message with a payment link for them to go online to pay you quickly and securely.
Invoices
Send your customer an invoice they can securely pay online.
Fine-tune your financials with online payment options and recurring invoices that are customizable to meet your needs.
Create invoices on the fly from anywhere in our cloud-based system. If you need to change it to a recurring invoice, it is simple and easy with a few clicks.
Hosted Payment Pages
Offer your customers secure and convenient online payment solutions today.
Whether customers are shopping on their desktop or mobile devices, we’ve got the online payment solution that covers all your bases.
Receive secure payments with our PCI-certified payment gateways that allow you to encrypt card information and reduce the risk of fraud and identity theft, whether from debit or credit cards.
ATM Placements
Do you want the convenience of getting cash right into your customers hands? We have many options for ATM placement and are here to assist you.
No issue is too big or too small…
As a restaurant owner I know I can call anytime and they will fix the problem I may be having.
Invaluable to my business success…
My customers require multiple resources to pay for accounting services online and through invoicing. Cricket can customize any solution to fit my needs.
Saves me penalty fees…
What a great experience it has been working with Merchant’s Nest. I can concentrate on my dental practice because they do such a great job auditing my accounts regularly.
Accomplishes our requirements…
My dermatology practice has many moving parts. No matter what type of payments I require, Cricket helps me set up processing that is customized to meet all my needs.
Always has my back…
I have multiple medical offerings and a complicated credit card processing set up. Merchant’s Nest made it simple and effective for less overall cost.
Excellent customer service…
My busy retail business uses our smartphones for all of our credit card processing. It’s simple, fast, dependable – and best of all – it has the lowest processing fees.
We partner with you
Benefits of collaborating with Merchant’s Nest
Cricket Bo
Owner and Payments Consultant
Cricket is a creative and strategic thinker who will guide you through execution of your business growth goals through payment processing.
Customized Account Setup
Many businesses require special integration of software for insurance, online, offline, invoicing, etc to allow their payment processing to work in their best interests. We are experts in finding working solutions customized to fit your individual business needs AND to ensure that your business benefits from accepting credit cards.
We Promise
- Expert Analysis – We perform a detailed analysis of your current business needs.
- Strategic Planning – We will make recommendations for you at no cost or obligation to improve your sales, and help customize your payment processing to grow your business.
- Fast Payment – Funds can be deposited into your checking account each business day within 24 hours of processing your customer’s credit card or debit card transactions if you batch out prior to 5:55 pm EST.
- Wholesale and ZERO Rates – Start saving with low to no processing rates usually reserved for larger merchants like Walmart. Keep more of your earnings in your pocket. Add to your bottom line.
- No Termination Fees – There is never a termination fee or contract term. We pride ourselves on keeping you happy so you will want to continue to work with us.
- Easy Application Process – Getting setup is quick and easy. We can have your account approved and processing within days.
- Support – We are committed to providing superior 24/7 customer service. Benefit with Live 24/7 Technical Support able to service your account. Calls are always answered by a real person. No more phone system mazes to find help. Our Customer Relationship program puts us in touch with your full account history very quickly. Enjoy the benefits of working with a highly trained staff that are just a phone call away. We are a one-stop shop for all your credit card processing needs.
Your business is unique. Your merchant account should be too.
COntact us
We customize any solution to fit your needs
Email: info@merchantsnest.com
Text Cricket: 602-390-4940, send an email
Are you ready to discuss your pain points?
We will work for your success and alleviate the pain of credit card processing. With better rates, equipment placement and software to help your business grow, working with us is the best decision you could make.